Refund Policy
Effective date: 05.01.2025
At Timber Creek Speedway, we strive to provide our guests with a safe, exciting, and enjoyable experience. We understand that plans can change, and we’ve outlined our refund policy below to set expectations for ticket holders and customers.
​
Event Refunds
All event sales are final. We do not offer refunds or exchanges.
Exceptions may be made at the discretion of management in the event of:
-
Event cancellation due to unforeseen circumstances (see Section 2)
-
Errors in online transaction processing (contact us within 24 hours)
​
Postponements
If an event is canceled or postponed due to unforeseen circumstances, ticket holders will be eligible for one of the following, as determined by management:
-
Admission to a rescheduled date
-
A rain check (valid for a future event within the same season)
-
A refund only if the event is permanently canceled with no rescheduled date
Rainout policies are posted at the track and on our website/social media pages. Please retain your original ticket or wristband as proof of purchase.
​
Merchandise Returns
We accept returns or exchanges on unused merchandise within 14 days of purchase, with a valid receipt. Items must be:
-
In new condition
-
Unworn/unwashed
-
In original packaging, if applicable
Non-returnable items include:
-
Clearance or final sale merchandise
-
Personalized or custom items
-
Gift cards
Return shipping costs for online orders are the responsibility of the customer unless the item is defective or the wrong item was received.
​
Concession & On-Site Purchases
All on-site sales are non-refundable, unless otherwise required by law.
​
Contact Us
If you have questions about your order, tickets, or eligibility for a refund or credit, please contact us:
Please include your order number or receipt with any inquiry.